At HelpDesk.tech, the Concierge is a prestige position, and MAKES EVERYONE LOOK GOOD. Think of a Concierge as a “personal assistant” to not only technicians who work with us, but also to the computer users they serve. The Concierge's main responsibilities are to listen, interpret, document, and schedule the needs of computer users. You are the best candidate when you have 3+ years of experience in a hospitality role with high levels of client interaction by phone, chat, and other means, and a “white glove” / concierge approach to service. You will be an experienced typist, have solid computer user skills, with a focus on use of most common office software as well as some sort of case management and perhaps reservation software. You will also be inquisitive, interested in people, and a joy for people to get to know.
A successful Concierge is:
– Someone Who Anticipates Need and "Sees Around Corners"
– An Excellent Communicator
– A Superior Typist
– An Innovative Problem Solver
– Successful in dealing with ambiguity
– Detail-oriented and organized
– Committed to professionalism
– Client-service oriented with a friendly, engaging disposition
– Professionally experienced (3+ Years clerical experience with a focus on hospitality).
Job Duties:
Provides a front-line concierge experience, coordinating the needs of users needing hardware or software support.
Fields a high volume of phone calls, chats, and other inquiries and assists clients remotely via phone or internet.
Supports unfamiliar situations and scenarios by taking initiative, learning quickly, and providing solutions and service with a loving attitude.
Salary Range:
$47,000-$52,000 - based on a 40 hour week
...Are you an owner of a cargo van, or box truck looking to maximize your earnings? Your large vehicle is more than just a mode of transportationits your ticket to a better payouts. Drivers can earn up to $200 per route using the Roadie app! Roadie is a crowdsourced delivery...
Job Title: Hotel ConciergePosition Overview:The Hotel Concierge provides exceptional customer service to hotel guests by offering assistance... ....* Guest Services:* Handle guest requests for personal services, such as dry cleaning, shoe polishing, or deliveries....
...Florida Legislature Working Title: Economist (Office of Economic & Demographic Research) Pay Plan: Legislature Salary: Salary Commensurate... ...local government units, interest groups, and the public. Assists in the preparation of estimates of state revenues and...
...Position : Language Interpreter (English & Vietnamese) Period of Employment: 12 months Contract / Renewable Working Hours: 8 hours per day with 1 hour break in between / 40 hours per week / based on schedule / night shift Working Time : starts anytime from 8...
Independent Contractor Delivery Driver DTH Expeditors, Inc. is a leading player in the logistics industry, specializing in Next Flight Out (NFO) deliveries. Our commitment is to empower businesses with swift and dependable logistics solutions, utilizing a state-of-the...