Job Description

Are you passionate about helping people and providing top-notch customer service? We're looking for a Customer Service Representative to join our team in a fully remote role! If you enjoy problem-solving, communicating with customers, and making a positive impact, this is a great opportunity to build your career from the comfort of your home.

### What You'll Do
- Engage with customers via phone, email, and chat, providing prompt and friendly support.
- Assist with product questions, order processing, and general inquiries.
- Troubleshoot and resolve customer concerns with a positive, solution-oriented mindset.
- Accurately document customer interactions in our system.
- Work collaboratively with internal teams to enhance the customer experience.
- Stay informed about company products, policies, and promotions to provide knowledgeable assistance.

### What We're Looking For

Required:
- High school diploma or equivalent.
- At least one year of experience in customer service, call center support, or a similar role.
- Excellent verbal and written communication skills.
- Strong multitasking and problem-solving abilities.
- Self-motivated and comfortable working independently in a remote setting.

Preferred:
- Experience using CRM software like Salesforce, Zendesk, or HubSpot.
- Previous experience in a remote customer support or call center environment.
- Bilingual abilities (a plus but not required).

### What We Offer
Competitive Pay: $19 - $26 per hour (based on experience).
Comprehensive Benefits: Health, dental, vision, 401(k), and paid time off.
Work-Life Balance: 100% remote position with flexible hours.
Career Growth: Training, advancement opportunities, and performance-based bonuses.

### Additional Details
- Must be legally authorized to work in the U.S.
- Work from anywhere in the U.S.
- Flexible scheduling may be available based on business needs.

If you're ready to join a supportive team and deliver exceptional customer experiences, apply today!
Employment Type: Full-Time
Salary: $ 40,000.00 140,000.00 Per Year

Job Tags

Hourly pay, Full time, Remote job, Flexible hours,

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